About Us

Pivot Point strives to provide hair designers with valuable resources at every stage of the profession; from the moment you pick up you first pair of scissors to the day you open your own salon, Pivot Point offers tools and services to strengthen and expand your hairdressing career.

Core to our company is a qualification based educational program that is delivered all over the world, and in top quality training organisations across Australia. Our learning program encompasses a suite of textbooks, DVDs and an online learning system; the full package is a comprehensive and innovative system that shapes capable, confident hair designers.

For educators delivering Pivot Point training we offer teaching support materials that foster an engaging and innovative classroom. Our support program is up to date with the latest National Training Package and has tools that enable educators to spend less time on administrative tasks and more time with students.

We also offer advanced education for established designers through a collection of creative workshops and business courses. Salons seeking in salon training or tools for professional development can choose from a range of advanced programs or customised training options.

At Pivot Point, hairdressing education is our passion. We are dedicated to supporting each facet of the hairdressing industry through providing resources to inspire each individual as they grow within their careers.

Our founder Leo Passage made hairdressing a teachable art

For more than five decades Pivot Point has been a leader in beauty education, training premier beauty professionals around the world. From hairdressers to barbers, to competition stylists and those who go on to teach future professionals, our educational methods are trusted to provide a solid foundation for success.

In 2012 we celebrated our 50th year of creativity, education and empowerment. Today, we carry with us a legacy of passion for education and the creative force of Pivot Point Founder Leo Passage. As we look toward the future, we are committed to continuing that legacy and exploring new educational frontiers.

pivot point Robert passage


Chairman, CEO and Global Ambassador, Robert Passage was born into the beauty industry. His father, Leo Passage founded Pivot Point in 1962. Today, Robert is a licensed cosmetologist, a licensed cosmetology instructor and holds a degree in business from Loyola University. In his roles, he guides Pivot Point International and continues to expand his father’s vision and legacy. Robert is an active industry advocate serving on many boards, including American Association of Cosmetology Schools, Cosmetologists Chicago and Beauty Changes Lives. In 2011, he received the N.F. Cimaglia Award for his achievements in promoting cosmetology education for more than 25 years.

jane barrett

Jane Barrett

As General Manager, Jane is responsible for the development of the Pivot Point brand across Australia. Her focus is strategic brand development through quality education and support of Pivot Point schools. Jane works closely with Pivot Point International to ensure that Pivot Point programs meet the needs of Australian RTOs and industry.

Prior to joining Pivot Point, Jane held the role of Head of Education for a private RTO, where she was responsible for teaching and learning quality and oversaw the transition from the SIH to SHB training package. Previous to that, Jane spent ten years in public education, as a teacher, senior educator and department manager in both Victoria and the ACT. Jane is a qualified hairdresser who holds a BA (Hons) from the University of Melbourne and postgraduate qualifications in Vocational Education from La Trobe University.

jenny cole


Jenny provides education and technical support to our schools and brings almost 20 years hairdressing industry experience to the role.
Jenny is a fully accredited Pivot Point educator who divides her time between Pivot Point, teaching, and running her own salon. She is passionate about the industry and is happiest when helping students and educators to achieve their goals. She holds a current Certificate IV in Training and Assessment and is an advocate of education and continual professional development. Hair Expo is one of her favourite times of the year.
When she’s not at work, Jenny divides her time between her other favourites; 50s rock and roll and Elvis.

Adie Carson

As Consultant – Education Quality, Adie provides learning and development advisory services in training quality assurance to ensure the standard of Pivot Point programs and documentation.

As a highly experienced adult education professional, dedicated to fostering excellence in learning and development solutions, Adie is motivated by creating and supporting large scale training transformations that are contemporary, linked to industry change and meet the Australian qualifications framework (AQF) and the Australian Skills Quality Authority (ASQA) legislative requirements
In additional to her work at Pivot Point Australia, Adie is working also for a State Government agency as an Education Consultant and prior to this has held positions as a curriculum manager, project officer, instructional designer and instructor in the TAFE, University and Corporate sector. She has also developed and facilitated training internationally in South Africa and Israel.

Adie holds a Graduate Certificate in Leadership, Education & Training, a Bachelor of Education, a Diploma of Project Management and holds the current TAE40116 Certificate IV Training and Assessment.

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