About Us

At Pivot Point® International, we believe it’s our responsibility to evolve hair and beauty education, challenging the status quo. For over 50 years, our continual commitment to creating rich educational experiences and developing best-in-class educational content, has enabled us to foster over 1 million individuals, on six continents, as they realise sustainable careers within the beauty industry.

We know what drives industry professionals to succeed—what they see as relevant to further their career; we provide education, tools and a community in which to thrive. Our mission is to empower through education and our extensive brandfolio allows us to do so, with offerings such as LAB® (Learn About Beauty), Salonability®, A Designer’s Approach®, Salon Fundamentals®, Fundamentals® Mindful Teaching® Pro, Snap Cap®, mannequins and industry-relevant tools. All of these offerings cater to industry professionals and non-professionals, at all stages of their careers, providing solutions that enhance everyday experiences and combat consistent challenges within the industry.

Pivot Point International’s philosophy of lifelong learning, combined with our offerings, encourage growth and professionalism in an industry that is built on products and services that help everyone look and feel their best.

Our founder Leo Passage made hairdressing a teachable art

For more than five decades Pivot Point has been a leader in beauty education, training premier beauty professionals around the world. From hairdressers to barbers, to competition stylists and those who go on to teach future professionals, our educational methods are trusted to provide a solid foundation for success.

In 2012 we celebrated our 50th year of creativity, education and empowerment. Today, we carry with us a legacy of passion for education and the creative force of Pivot Point Founder Leo Passage. As we look toward the future, we are committed to continuing that legacy and exploring new educational frontiers.


Chairman, CEO and Global Ambassador, Robert Passage was born into the beauty industry. His father, Leo Passage founded Pivot Point in 1962. Today, Robert is a licensed cosmetologist, a licensed cosmetology instructor and holds a degree in business from Loyola University. In his roles, he guides Pivot Point International and continues to expand his father’s vision and legacy. Robert is an active industry advocate serving on many boards, including American Association of Cosmetology Schools, Cosmetologists Chicago and Beauty Changes Lives. In 2011, he received the N.F. Cimaglia Award for his achievements in promoting cosmetology education for more than 25 years.

Adie Carson

As Consultant – Education Quality, Adie provides learning and development advisory services in training quality assurance to ensure the standard of Pivot Point programs and documentation.

As a highly experienced adult education professional, dedicated to fostering excellence in learning and development solutions, Adie is motivated by creating and supporting large scale training transformations that are contemporary, linked to industry change and meet the Australian qualifications framework (AQF) and the Australian Skills Quality Authority (ASQA) legislative requirements
In additional to her work at Pivot Point Australia, Adie is working also for a State Government agency as an Education Consultant and prior to this has held positions as a curriculum manager, project officer, instructional designer and instructor in the TAFE, University and Corporate sector. She has also developed and facilitated training internationally in South Africa and Israel.

Adie holds a Graduate Certificate in Leadership, Education & Training, a Bachelor of Education, a Diploma of Project Management and holds the current TAE40116 Certificate IV Training and Assessment.

Jane Barrett

As General Manager, Jane is responsible for the development of the Pivot Point brand across Australia. Her focus is strategic brand development through quality education and support of Pivot Point schools. Jane works closely with Pivot Point International to ensure that Pivot Point programs meet the needs of Australian RTOs and industry.

Prior to joining Pivot Point, Jane held the role of Head of Education for a private RTO, where she was responsible for teaching and learning quality and oversaw the transition from the SIH to SHB training package. Previous to that, Jane spent ten years in public education, as a teacher, senior educator and department manager in both Victoria and the ACT. Jane is a qualified hairdresser who holds a BA (Hons) from the University of Melbourne and postgraduate qualifications in Vocational Education from La Trobe University.


Jenny provides education and technical support to our schools and brings almost 20 years hairdressing industry experience to the role.
Jenny is a fully accredited Pivot Point educator who divides her time between Pivot Point, teaching, and running her own salon. She is passionate about the industry and is happiest when helping students and educators to achieve their goals. She holds a current Certificate IV in Training and Assessment and is an advocate of education and continual professional development. Hair Expo is one of her favourite times of the year.
When she’s not at work, Jenny divides her time between her other favourites; 50s rock and roll and Elvis.

Roslyn Webber

Ros is the first point of contact for many Pivot Point clients and, as Office Manager for Pivot Point’s Sydney headquarters, she ensures a smooth operation across sales, distribution and customer service, and also manages to keep the team stocked with good coffee.

Ros started her journey with Pivot Point and Robert Aubin over 22 years ago in a customer service role, and was a consistent presence at Hair Expo for 18 years, building strong relationships with schools and within the industry. As one of the team’s most experienced members Ros has seen Pivot Point evolve first hand from a textbook based education system to a system based on mobile and digital content development.